New Season, New Systems, New Space — Exciting Updates from Hoopla!

Big things are happening here at Hoopla, and we couldn’t wait any longer to share them with you!

From a major system upgrade to a brand-new HQ, we’re stepping into a new chapter that’s all about leveling up your experience with us—from smoother workflows to more ways to connect. Here's what’s new:

✅ We’ve Transitioned Our Invoicing System

As of August 1st, we officially transitioned off the iPromoteU backend system and are now handling invoicing and operations fully in-house.

Why does this matter?
Bringing everything under one roof allows us to streamline our internal processes, improve communication, and ultimately deliver your branded merch more efficiently.

What This Means for You:

• New orders placed after 8/1 will be invoiced internally through Hoopla.

• Recent orders still running through iPromoteU will be fulfilled as expected. 

• We’ll now be requesting either  50% deposit  to help keep production timelines on track and reduce delays.

Need our updated info for your records?
📄 Download our new W-9 here

If prepayment isn’t an option for you, just reply to your rep and we’ll work out the best plan together.

🏢 We Moved! Come See Our New Headquarters

We’re thrilled to announce the grand opening of our brand-new HQ in Garden City, and you're invited to celebrate with us!

🎉 Hoopla’s Grand Opening Party

📍 5177 W Chinden Blvd, Garden City, ID
🗓️ August 20, 2025
🕐 1:00–4:00 PM (Ribbon cutting at 3 PM)

Here's what you can expect:

• Hat & Tote Heat Press Bar – Pick your patches and transfers to customize accessories on the spot

• Wine from our amazing neighbors at Rolling Hills Urban Tasting Room

• Tour our new space and see where the magic happens

• Ribbon-cutting ceremony with the Boise, Garden City, and Meridian Chambers of Commerce at 3 PM

👉 RSVP here – we’d love to see you there!

Let’s Keep the Momentum Going

Thank you for being part of this exciting new chapter with us. These changes are all about serving you better—from how we process orders to the creative space we’ve built to bring your brand to life.

Have questions or want to stop by? Reach out anytime—we're here and happy to help.

Let’s keep creating together,
The Hoopla Team